Performance audits for multi-venue groups

Find exactly
where your margin
is leaking.

Nest is a Melbourne-based hospitality consultancy working with multi-venue groups and hotel F&B directors across Australia. We audit, fix, and rebuild the operational layer — personally, with no delegation.

Book a 30-min call Take the free assessment
+9pt
Avg. beverage GP recovered
6wk
Typical engagement
100%
Delivered by founder
Low-lit restaurant interior — the craft of hospitality Melbourne · Australia
Trusted By Boutique Hotels Multi-Venue Groups Restaurant Groups Hotel F&B Bar Operators Pre-Opening
The NEST Method

A structured path from audit to transformation.

One methodology, four stages, applied consistently to every engagement. Small venues or multi-site groups — the stages don't change.

N
Week 1
Navigate
Map the venue's current state. Find where friction, waste, and underperformance actually live — not where you think they do.
E
Week 2
Evaluate
Analyse the data. Labour ratios, beverage margins, cover turns, guest-journey failure points. Build a clear picture.
S
Week 3–6
Strengthen
Implement targeted fixes. SOPs, staff optimisation, menu structure, service sequencing. Changes that show up in week one.
T
Week 7–12
Transform
Embed the changes. Build systems and training rhythms that sustain performance once the engagement ends.
Services

Where we
work together.

Every engagement is delivered personally by the founder — no associates, no delegation. Engagement bands below are indicative; final scope is set after a free 30-minute call.

I.Venue Performance Audit50-point scored assessment. Prioritised action list in 5 business days. From $4,500 · 1–2 weeks.Enquire II.Beverage PerformanceFull GP, pour cost, menu-structure rebuild. Implemented on your floor. Mid 5-figures · 6–10 weeks.Enquire III.Pre-Opening Consulting8–12 weeks before doors. SOPs, team, opening-week run sheet. From $18k · retainer.Enquire IV.Art of Hospitality MasterclassesOn-floor FOH training. Service craft, upselling, guest journey. From $1,800 · half-day.Enquire V.SentriX SuiteAI-powered operator tools — IQ, ST, XR, Platform. Training, inventory, examinations. Subscription · from $99/mo.Explore VI.SentriX VPFree venue performance dashboard. Enter your numbers, see exactly where the margin is leaking. Free · no sign-up.Open Dashboard VII.Stock Self-Assessment12 questions. 3 minutes. Flags your highest-risk margin area. Free · no sign-up.Start Free
Selected Work

Problems fixed.
Revenue recovered.

Three engagements, three different failure modes. Identifying details changed. The outcomes are real.

BeverageFitzroy · VIC

A cocktail bar was leaking 9 points of beverage GP.

Menu structure, pour behaviour, supplier choices. A six-week engagement restructured the program top to bottom.

+9pt
Beverage GP recovery
6wk
To full roll-out
Pre-OpeningSydney · NSW

Two sites opened on time, on margin, from day one.

A restaurant group with two concurrent openings. Built the SOPs, hired the leads, and ran opening week for both.

2/2
Sites profitable in month one
10wk
Engagement
FOH TrainingSouth Yarra · VIC

A 16-person team lifted average spend by 22%.

Three masterclasses over four weeks — upselling, service sequencing, guest-journey design. Measured on-floor.

+22%
Avg. cover spend
4wk
Training window
What Operators Say

Direct. Documented.
On the floor.

Nest works with a small number of venues at once. Here's what three of them said about the engagement.

Technology Division

The SentriXSuite.
Tools built for operators.

A family of five AI-powered tools — each targeting a specific performance gap. Training, inventory, venue benchmarking, examinations, and the platform that ties them together.

Explore Suite Try SentriX VP Free
IQ
SentriX IQ
Your venue's knowledge, instantly accessible. Shared tablet. Staff ask — IQ answers.
Live
ST
SentriX ST
Stock examinations. The diagnostic engine behind the free self-assessment, deployed inside your venue.
In Dev
VP
SentriX VP
Free venue performance dashboard. Enter your numbers, see where the margin is leaking.
Live
XR
SentriX XR
Examinations — structured, timed, scored. For group-wide staff competency, not tick-box compliance.
Soon
PLT
SentriX Platform
The operator's control panel. Ties IQ, ST, VP, and XR into one dashboard for multi-venue groups.
Soon
The NEST Ecosystem

One company.
Four disciplines.

Every product under NEST is built around the same methodology. Each brand owns a specific role in the operator's journey — consultancy, technology, content, and the physical product layer.

01
Consultancy
NEST Hospitality Solutions
The full-service consultancy. Audits, SOPs, live engagements, and the NEST Method applied end to end.
Services
02
Technology
The SentriX Suite
AI-powered hospitality tools. IQ, ST, VP, XR, Platform — training, inventory, benchmarking, the operator's control panel.
Explore Suite
03
Content & Education
Venue X
The free education channel. Frameworks, tools, and content for operators who want to strengthen performance themselves.
Watch
04
Physical Product
NEST Elements
Premium merino garments and operational infrastructure. The layer that holds transformation in place.
Coming Soon
Free Self-Assessment

Is your margin
leaking?

12 questions. 3 minutes. Free. No sign-up. Find out where your stock numbers are breaking down — and whether SentriX ST is warranted.

Start the Assessment
12
Questions
6
Audit areas
3min
Total time
$0
No sign-up
Founder

Twenty-five years on the floor.

I'm Radu Ciprian Popa, founder of Nest Hospitality Solutions. Twenty-five years inside hospitality's most demanding environments — from luxury cruise lines to a five-diamond mountain resort.

Most venue problems aren't mysteries. They're visible in the numbers, the floor behaviour, and the shift structure — if you know where to look.

Experience includes
  • Cunard Line — White Star Service standards
  • P&O Cruises — large-scale F&B operations
  • The Little Nell, Aspen — Relais & Châteaux, Forbes Five-Star
  • Multi-site Australian hospitality groups
Perform.
Not sure where to start

30 minutes.
Tell me about your venue.

No pitch, no obligation. We identify the highest-leverage area and map the right engagement from there.

Book a Free Call See Services
Contact

Your venue's performance ceiling is higher than you think.

30 minutes. No pitch. A direct conversation about where your venue is losing money — and what to do about it. I respond to every enquiry personally, usually within 24 hours.

+61 403 675 558 info@nest1hs.com.au @nest_hospitality_solutions Melbourne, VIC · Australia

Every enquiry is answered personally. No auto-replies, no delegation.

Book a Free Call

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